Lydocore Ltd is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Lydocore Ltd is a private limited company registered in England and Wales (Company No. 17082476), operating as a cybersecurity and AI enablement consultancy. We are the data controller for the personal data collected through this website.
For any data-related enquiries, contact us at: info@lydocore.com
2. What Data We Collect
We collect personal data only when you voluntarily submit it through our contact forms. This includes:
- First and last name
- Work email address
- Company or organisation name
- Team size (for AI Enablement enquiries)
- Service of interest
- The message or situation you describe
We do not collect any data automatically through cookies, analytics tools, or tracking scripts. Our website does not use Google Analytics or any similar services.
3. How We Use Your Data
We use the data you provide solely to:
- Respond to your enquiry or consultation request
- Discuss and scope the services you have expressed interest in
- Follow up in connection with a business relationship
We do not use your data for marketing purposes without your explicit consent, and we do not sell, rent, or share your data with third parties for their own use.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, responding to an enquiry you have initiated. Where we enter into a business relationship, processing may also be necessary for the performance of a contract.
5. How Your Data Is Stored and Transferred
Your data is processed and stored using secure, GDPR-compliant third-party services. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Data submitted through our contact forms is transmitted securely and stored only within our business email system.
We do not transfer your personal data outside of the UK or European Economic Area except where the receiving party operates under appropriate data protection safeguards.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to respond to your enquiry and maintain records of our business correspondence. If no business relationship is established following your enquiry, we will not retain your data beyond 12 months. You may request deletion at any time.
7. Your Rights
As a UK resident, you have rights under UK GDPR including the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to object to processing and the right to data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of your rights, contact us at info@lydocore.com and we will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.
9. Contact
Lydocore Ltd
London, United Kingdom
Company No. 17082476
info@lydocore.com